How to Buy

Selecting and shipping tonewood from a distance can be difficult for luthiers who ideally hand-select wood for their instruments. With years of experience working with luthiers to select and ship tonewood to countries on six continents, we understand these concerns and try to make selection and shipping simple with our online shop.

Grading of tonewood is  subjective and tonewood suppliers can use different criteria, so we seek to provide as much information as possible on our online shop. We offer individual pieces with pictures and detailed descriptions such as the grade, production year, price, specific gravity, and interesting features (e.g. bear claw). If you need more specific information about an item, please do not hesitate to contact us.

To ensure the least-cost method of shipping, we have agreements with some of the larger worldwide shipping companies. Our Shipping Calculator will give a full estimate of the door-to-door shipping costs of the contents of your shopping cart.

Three Ways to Buy

1. From the Online Shop

– Visit our  Online Shop

– Add products to the shopping cart

– Calculate the door-to-door shipping cost by entering your country and postal code

– Proceed to checkout and pay the total by bank transfer, credit card or PayPal.

You will receive an e-mail confirmation for your order. In two business days or less we will ship the parcel and inform you of the tracking number.

2. Send us an inquiry

All of our stock is not listed online, so if  you do not find the products you want in the online shop, please send us an inquiry detailing what you are looking for specifically.  We will respond as soon as possible with pictures and other information to choose the right wood for you together.

After you have selected your tonewood, we will  send a door-to-door offer. If you accept, you can pay by bank transfer, credit card or PayPal.

 3.Visit our facility

We welcome your visit to our facility to browse our stock of tonewood. Please contact us to schedule an appointment. We would be happy to make your visit more convenient and enjoyable by booking lodging and/or organizing transportation from the airport or train station to our facility.

Duties and VAT

– Any order sent out of European Union will not be VAT charged.

Abroad deliveries are charged DAP (Delivery At Place). The recipient may be required to pay customs duty in the country of destination.

– Orders sent inside the European Union will be charged with the VAT of the destination country. However, if the buyer is a company or self-employed, and provides a VAT code, then the VAT will not be added to the total amount of invoice. In this case, please send us an email with your company name, country and VAT code.

Return policy

If for any reason you are unhappy with your purchase and want to return items, you must contact us within 15 working days after receiving your order. Original shipping costs are not refundable and you are responsible for return shipping costs. Once the goods have been received by our shop, the refund will be processed.

15 thoughts on “How to Buy

  1. Hi looking at purchasing bulk orders into South Africa

    1. Hello Pierre,
      We can send bulk orders to South Africa, have send you an email regarding this.

  2. Tienen tapas de muy, buena calidad Gracias
    Un saludo de Guitarras Artesanas Emilio Fulgado en Facebook .

  3. Olá prezados bom dia! Gostaria de saber o preço de um kit para violoncelo, sendo Tampo, Barra Harmônica e Blocos em Abeto. Fundo bi-partido, Laterais e Braço em Red Maple. Madeiras AAA. Por gentileza vejam a forma de envio mais econômica, pois não tenho Urgência em receber o kit. Agradeço muitíssimo por sua atenção!!! Abraço!

    1. Olá, obrigado pela mensagem. O transporte de um kit de violoncelo completo custa cerca de 140 Euros, dependendo do destino exato no Brasil. O tempo de trânsito é de cerca de 12 dias via Fedex.
      A esse preço é adicionado o preço da madeira que você escolhe na loja online. Você pode entrar em contato conosco por e-mail ou whatasapp para obter detalhes.

  4. Ola, me chamo Jose Valderrama, sou Lutier e construo Guitarras Clássicas.
    Procuro Abetos AAA ou Master Grade leves, com rigidez transversal moderada, não muito dura e não muito mole , veios no topo a 90° com a fase.
    Veios retos na fase equidistantes na largura total da peça a mais ou menos 3mm de distancia.
    Raios medulares são desejáveis.
    Preciso de Bordo (Maple) encaracolado AAA ou master Grade.
    Muito obrigado, se tiver dúvidas em relação as minhas preferencias posso explicar novamente, mandar fotos e vídeo em english explicando.
    No aguardo, obrigado.

  5. Received the soundboards very quickly after the order.
    I’m really very very satisfied, good quality and beautiful bearclaw!
    And as a surprise: an extra present!
    Thank you very much and a pleasure doing business with you.

  6. Eu queria saber quanto 1 kit para construcao de violino 1 tampo 1 fundo bi partido laterais e braco de madeiras aaa

    1. Hola Pedro, 1 kit para construcao de violino contendo 1 tampo, 1 fundo bi partido, laterais e braco de madeiras, AAA custou cerca de 100 euros la madeira + 70 Euro transporte para o Brasil, total 170 Euro.

  7. Dear sirs, I´d like to order 2 pieces of archtop curly maple from Lisbon, Portugal. How long it takes and the value of shipments. Thanks

    1. Dear Mr. Ferreira, thank you for the inquirer.
      Shipping cost to Lisbon, Portugal for 2 archtop back and sides sets is 73,48 Euro and take 8 days.
      For easy calculate any shipping cost you can add to the cart the products you like then using the shipping calculator.
      Let me know if you have any questions.

  8. Hi Guys. I love the single piece AAA grade spruce violin top timber on your site. But the delivery to Australia (over 80 euroes) is making it a bit pricey for me. I’m not in a rush (its for my next project) – are there more affordable postage options? Thanks. Martin

    1. Hello Martin, indeed shipping cost to Australia is not cheap. Let me find the best solution.

  9. Hello,
    Do you have a price list for bulk orders. ( violins, violas, and cello tonewood.)
    Also can you arrange delivery charges for bulk orders to UK.
    Many thanks, Terry Wilson.

    1. Hello Terry,
      We are delivering bulk orders to our dealers. Please contact us by e-mail for details.

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